Contact Us: 800-915-1004 x3450

Privacy Policy


This notice describes the privacy policy of Mortgage Liquidity Solutions, LLC (hereinafter referred to as “MLS”, “we”, “our” and “us”).  Your trust in handling confidential information is very important to us.  Our Privacy Policy treats all non-public, personal information (“personal information”) with care, integrity and respect for the privacy of our clients and their members/customers.

Information We Collect

We collect and retain information from clients that are requesting services offered by MLS. We collect non-public, personal information of these client’s customers from the following sources:

  • Credit Reports
  • Loan Files
  • Loan Closing Documents
  • Loan Applications
  • Data file uploads from clients
  • Automated underwriting findings


We have procedures to ensure that all information is maintained in a commercially reasonable manner so that it is accurate, current and complete.  Keeping non-public personal information secure is one of the most important responsibilities of our staff.  We restrict access to non-public personal information to those employees and agents who need to know the information in order to provide services requested by our clients. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard non-public, personal information.

Disclosure of Personal Information to Non-Affiliated Third Parties

We do not disclose or sell personal information about any client or client’s customer to non-affiliated third parties, except as necessary to effectuate the requested service or as permitted or required by law or regulation.  When we share confidential information with a third party, these companies are contractually obligated to keep the information that we provide to them confidential and use the information only for the services required and as allowed by applicable law or regulations, and are not permitted to share or use the information for any other purpose.

Protection of Personal Information

We are dedicated to providing high quality services to every client.  We do not release or sell customer information to telemarketing companies.  Personal account information is protected when submitting it to MLS by:

  • Maintaining personal information on secure, access restricted file locations.
  • Limiting retention periods for any personal information.

Access to personal information is limited to those employees and agents who may need to know that information to provide products or services to our clients and their members/customers.  They are required to maintain the confidentiality of all customer information.

Although privacy regulations generally prohibit the sharing of personal information, we may share customer information as permitted in order to prevent fraud, control risk, or as otherwise required by law.

Website Privacy

By using this site, you consent to the terms of the privacy policy as set forth below.

We collect personally identifiable information from you when you sign up to receive information from us via the website. The types of personally identifiable information that may be collected include your name, phone number, address, company name, title and email address. We do use cookies to assist us with website tracking and provide high-level or aggregate statistics including the number of unique visitors, the average duration spent on the site, and which pages or areas of the site are visited. In addition, if you are a logged in user or commenter on our site, we may also collect additional data including your name and an encrypted copy of your password.

Any of the information we collect from you may be used in one of the following ways:

  • To provide the information you have requested from us
  • To provide additional information we feel you may be interested in

We take the security of your personally identifiable information seriously.  While we take reasonable measures, such as those set forth herein, to protect your information from loss, misuse, unauthorized access and unauthorized disclosure, no security measures are impenetrable.

We disclose your information only to trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


You may choose to opt out of receiving communications from us and our trusted partners at any time by sending an email to

Availability of Disclosure of Privacy Policy

The Privacy Policy for MLS is available at our main office location and on our website at:  We reserve the right to make changes to this policy at any time.  Our clients will be made aware of any changes in the way we collect or share information by way of our website.

If you have any questions, you may contact our office at (800) 915-1004 x 3450 or contact Kellee Jentz, at